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Velixo Help Center
Getting Started
- Getting started with Velixo NX
- Velixo NX Free Trial
- Sage Intacct configuration prerequisites
- Installing and configuring Velixo NX for Sage Intacct
- Sage Intacct Console and Velixo
- Permissions for refreshing a Sage Intacct report
- Configure Single Sign-on for Sage Intacct
- Velixo Sample Reports for Sage Intacct
- Create your first Velixo report for Sage Intacct
Troubleshooting
- Issue reporting guides
- Login, license and connection issues
- Generic error messages
- SI.EXPANDGLHISTORY displays "null" instead of an empty cell
- Error: DL02000001 There was an error processing the request
- Error: Request retry count exceeded. Max retry count: 5
- Error: An unexpected error occurred while requesting data from Sage Intacct
- Error: BL01001973 Duplicate glbudgetitem found at request
- 255-character limit for arguments of a function e.g. SI.QUERY()
- Velixo Dimension group created in Sage Intacct
- Sage Intacct does not support querying the field
- After Unhide All, Auto-Hide doesn't re-hide
- Predefined dimensions... do not exist or are disabled in your company
- Error: "Text values in formulas are limited to 255 characters"
- Error: Argument size mismatch
- Message: Macros have been disabled
- Acumatica screen keeps trying to refresh after exporting to Velixo
- Downloading Report Templates
- How Excel UNDO works with multiple workbooks
- Velixo does not use Log4J
- Antivirus software flags Velixo installer or workbook
- Subscribe to the Velixo Newsletters
- Finding Help info for Velixo functions
- How does Velixo work?
- Deactivate the Velixo add-in
- How to determine if Excel is 64-bit or 32-bit
- What edition and version of Velixo do I have?
- Site accessibility & firewall considerations (Error 404 or Load Failed)
- Comparing Velixo NX and Velixo Classic
- General recovery guide for sporadic issues with Velixo NX
- Budget Writeback - "No data to process" message after upgrading to Velixo NX
- After using Freeze, the values inside Excel tables become identical across the entire column
- Manually Activating Velixo Tools
- Error: The current selection is invalid for this operation
- Velixo field names do not appear in the Excel function wizard
- #NAME? displays for all Velixo NX functions
- Error: Error Loading Add-Ins (on Mac)
- Warning: The Office Extensibility Library failed to load
- Error 403: #N/A error when using Velixo NX function
- #CALC! errors - This calculation is not supported by this version of Excel
- Error HTTP ERROR 401 or 401 Authorization Required when using WRITEBACK
- Error: Can't Contact The Server
- The following inquiries are not set up (NX)
- Message: Velixo Classic is already installed
- Excel Undo feature is not working as expected
Release Notes
- Velixo NX Releases
- Velixo NX 2023.8 Release notes - Sage Intacct
- Velixo NX 2023.8 Release notes - Acumatica
- Velixo NX 2023.6 Release Notes - Sage Intacct
- Velixo NX 2023.6 Release Notes - Acumatica
- Velixo NX Release notes 2023 Archive
- Velixo NX Release notes 2022 Archive
- Velixo NX Release notes 2020-2021 Archive
- Velixo NX 2023.10 Release Notes - Sage Intacct
- Velixo NX 2023.10 Release Notes - Acumatica
- Velixo NX 2023.12 Release Notes - Acumatica
- Velixo NX 2023.12 Release Notes - Sage Intacct
- Velixo NX 2024.2 Release Notes - Acumatica
- Velixo NX 2024.2 Release Notes - Sage Intacct
- Velixo NX 2024.4 Release Notes - Acumatica
- Velixo NX 2024.4 Release Notes - Sage Intacct
- Velixo NX 2024.7 Release Notes – Acumatica
- Velixo NX 2024.7 Release Notes – Sage Intacct
- Velixo NX 2024.9 Release Notes – Acumatica
- Velixo NX 2024.9 Release Notes – Sage Intacct
- Velixo NX 2024.11 Release notes - Sage Intacct
- Velixo NX 2024.11 Release notes - Acumatica
- Velixo NX 2024.12 Release Notes – Acumatica
- Velixo NX 2024.12 Release Notes – Sage Intacct
- Velixo NX 2025.2 Release Notes – Sage Intacct
- Velixo NX 2025.2 Release Notes – Acumatica
- Velixo NX 2025.3 Release Notes – Sage Intacct
- Velixo NX 2025.3 Release Notes – Acumatica
- Velixo NX 2025.4 Release notes - Sage Intacct
- Velixo NX 2025.4 Release notes - Acumatica
- Velixo NX 2025.5 Release notes - Sage Intacct
- Velixo NX 2025.5 Release notes - Acumatica
- Velixo 2023.12 release notes