Account Balance Sign option has no impact

Applies to:

• Velixo Classic
• Velixo NX
• Acumatica, CEGID, Haufe x360, JAMIS Prime, MYOB Acumatica

Overview

Configuring the Velixo Option for Account Balance Sign...

{Velixo Classic}

{Velixo NX}

has no impact on the balances show for Income and Liability accounts.

Cause

Acumatica is configured for "behind the scenes" communications in English (regardless of the language of the user interface).

However, certain versions of Acumatica pass account type information in the user interface language, instead of English. This makes it so that Velixo cannot determine if an account is a Liability or Income account and adjust the account balance sign accordingly.

This issue can be found in:

• Acumatica 2022R1 (build versions before 22.116)
• Acumatica 2022R2 (build versions before 22.206)
• 2023R1 (build versions before 23.100)

Resolution

The resolution for this is to update to a version of Acumatica that sends the account type information as expected.